For all courier deliveries, we suggest
delivery
to an address
that will
be occupied
24 hours
a day (ideally
your place
of work)
as a signature
is required
on delivery.
If
no-one is
in, you will
be carded
by the courier
who will
then take
your
parcel back
to their
depot. Delivery
will be attempted
on the next
available
working
day
automatically.
If this
also
fails your
parcel will
be held at
the local
depot for
up to 5 days
and
returned
to us if
no further
contact from
you, 'the
customer',
is received.
Energise
For Life
will try
its best
to help you
receive your
parcel easily
and as conveniently
as possible.
But please
be aware
that if we
believe the
couriers
and ourselves
have done
all that
could reasonably
be asked
to deliver
your parcel
after two
attempts,
we will ask
you to accept
the postal
charge of £5.95
for redelivery.
The Mainland UK
includes:
England,
Scotland,
Wales and
all BFPO
addresses.
The post
and packing
cost is
Royal Mail
Franking
Rate plus
recorded
delivery
(68p) and
packaging
(75p). Alternatively,
courier
delivery
can be
chosen
at £5.95
unless
the order
weighs
more than
1.7kg or
has a value
of more
than £80
in which
case the
only option
is courier
delivery
(this gives
both ourselves
and yourselves
greater
security
in the
event of
any loss
or damage).
All Mainland UK
order postage
charges
are capped
at £5.95.
The delivery
charge for
your order
will be displayed
on the order
summary page
just before
you submit
your order
If you have placed an order using the wrong destination, we reserve the right not to ship and contact you for the additional funds.
With Northern
Ireland and Islands & Scottish
Highlands (including Channel
Islands, Isles of Scilly, Isle of Man, Shetland Islands) Deliveries and a courier delivery has been selected, delivery
to these
areas can
be slightly
higher
than mainland
deliveries, otherwise normal Royal Mail rates apply.
If you
are concerned
about the
delivery
cost, the delivery
charge for
your order
will be displayed
on the order
summary page
just before
you submit
your order.
