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USA's #1 Alkaline Lifestyle and Health Store

Energise USA Customer Services and Helpline

Call us on +44 (0) 203 2896830

Customer Services

We really want to WOW you with our friendliness, efficiency and ablity to make your Energise experience as smooth and enjoyable as possible.
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At Energise we understand that your health is extremely important to you. From our own experience of online shopping, we also know how infuriating it can be not being able to speak to someone to have a question answered. This is why we have made our customer services as accessible and easy as possible.

So whether it is making a decision about how to improve your health or if you have any issues with your product or order we are here to help.

We pride ourselves on excellence and we have a highly trained team here in our UK office, ready to answer your alkaline diet and product questions, and help as much as we can.

Avocado USA Customer Services - We are based entirely in the UK and have a small friendly UK Customer Service team. When you call, you will deal with just one person, who will ensure that everything is dealt with as efficiently as possible.
Avocado USA Warehouse - We have a US Based warehouse, with plenty of stock for same day dispatch to all over the world. Our customer services team is onsite with the warehouse. They can go into the warehouse if necessary to help ensure everything is dealt with in one call.
Avocado Speak To Us - We have a dedicated helpline +44 (0) 203 2896830 – to help you with your questions, but also solve any order problems, which we strive to do in one phone call
Avocado Health Questions - We also have a qualified nutritionist sessions available to discuss any specific health concerns or questions.


Some things we've put together to help you out...

Customer Services Resources 

Free Energise Alkaline Diet Course


Most Common Questions


Can I Place a Phone Order? - Yes! Please don't hesitate to give us a call to take your order on +44 (0) 203 2896830.

Avocado How do I track my order? - To track courier deliveries go to or call +44  (0) 203 2896830 and provide your consignment number. This can be found in the email/sms you have been sent or by logging into your account.
Avocado How do I Return a Product? - Do you have a product return? Click here to find out how to return your product and  understand your refund rights.
Avocado I have a product question - Each one of the products has a Frequently Asked Questions section, but please call us on +44 (0) 203 2896830 if you have any questions about our products - we are here to help!
Avocado I have a problem with my order - Our aim is to sort your issue out in one phone call, so please do not hesitate to get in touch and we can get things working for you.

Free Energise Alkaline Diet Course - Unfortunately our customer services are not legally able to answer any specific health questions, but we can point you in the right direction for resources to read or videos to watch. We can also book you in with our trained nutritionist, Gareth Edwards, who can help with a phone consultation or meeting him at his practice where he can carry out a live blood analysis. For more information click here.


How to Get In Touch

Avocado Speak to us... We are ready to answer your questions and solve your order issues. Just give us a call on +44 (0) 203 2896830.
Avocado  If you would rather chat to us, just click on the "Live Chat" button at the top of the page or the "Help" tab at the side.
Avocado Email Us... Please email with any questions or issues.

Be Social... Click on one of the following buttons to visit us on our Blog, Facebook, Twitter or our You Tube channel. 


Legal and Security

Avocado Store Policies... Our store policies can be found here.
Avocado Privacy Notice... Read our privacy notice here.
Avocado Health and Medical Disclaimer... Read our disclaimers.