Do You Have a Question?
Whether it is making a decision about how to improve your health or if you have any issues with your product or order we are here to help.
We have a friendly, highly trained, totally UK based customer services team ready to speak to you and answer any questions you may have.
Call us on 0844 809 9189 to speak to a friendly member of the Energise team.
Email firstname.lastname@example.org or click on the HELP tab at the right hand side of the screen for more information.
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This product is to replace the stones in the Alkaline Water Jug sold seperately.
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Our Quality Promise
At Energise, you can be assured that all the products we sell meet strict quality and safety criteria.
Before buying elsewhere, please be aware that there are many unscrupulous sellers out there that have no idea of the source or quality of products they are selling.
There is a huge market in counterfeit, expired and very low quality products. You should always see certificates only or be made available from companies for the Good Manufacturing Practice of the manufacturer and Organic Certificates as a minimum.
Also, there are many misleading claims online. We ensure that everything we say meets strict European Food Standards regulations. This means every health claim is backed by independetly proven scientific proof. We work with a leading food standards consultancy to ensure everything we say is accurate. We have a close working relationship with our local Trading Standards team, to ensure that Energise follows all regulations.
Our Quality Processes
At Energise we:
- High Quality Suppliers: Carefully select and work closely with all of our suppliers over long periods of time
- Suppliers Visited: Visit the offices and manufacturing plants of major suppliers
- Suppliers Procedures Checked: Ensure suppliers have quality control and safety procedures in place; and are 3rd party inspected
- Each Batch Verified: Ensure that for each batch of products we have all relevant cetificates, including safety ,Organic (where relevant), Non-GMO (where relevant) and Certificates Of Inspection. This ensures that what is on the label is in the product
- Proven Health Claims: What we say about products is accurate and all health claims are scientifically proven
So you can rest assured that everything you buy from Energise is safe and effective.
If all products are in stock and ordered before 2pm we dispatch same day.
You can choose Royal Mail or DPD Courier Delivery in the checkout.
DPD is a "Priority Next Day" delivery service and providing all items are in stock, ordered before 2pm and authorised by the bank it will arrive between the hours of 9am and 5pm the following working day.
Rest of Europe
Airsure - This is the fastest and most secure "Trackable Royal Mail Delivery Service" we use and usually arrives within 5 days.
DPD International Courier Delivery - This service is fully trackable and orders arrive within 5 days.
Shipping is a flat charge of around $6 depending on the order.